For Your Visit

What do I need to make an appointment?

You will need a valid referral either from your GP or from your medical specialist to make an appointment with a member of the GastroHealth medical team.

You can book an appointment online here - please click the appropriate link depending on whether your are a new patient or an existing patient...

New Patient

Existing Patient

What if I have to cancel my appointment?

Please give us at least 24 hours notice of an appointment cancellation, otherwise we will have to charge a cancellation fee when you rebook.

What should I bring with me to the consultation?

Please bring the following items with you to your appointment...

  • Your Medicare card
  • If you have health insurance, your health insurance information (ie your health insurance card)
  • Your referral letter from your GP or medical specialist (alternatively, please ensure that this has already been sent directly to GastroHealth)
  • All test results relevant to your health issue, eg x-rays, scans, pathology results

How should I prepare for my consultation?

Please check the individual section on this site for details on how to prepare for your consultation, alternatively please contact us and we can let you know what you will need to do and/or send you an information sheet with details on how to prepare for your consultation.

Do I need private health insurance to book an appointment with GastroHealth?

No - we welcome patients with or without health insurance, including patients via the Department of Veterans Affairs and WorkCover and medico-legal consultations.

We also welcome patients who are visiting from outside Australia with travel insurance. In these cases all expenses must be paid in advance by you and then claimed via your insurer, unless your travel insurance company issues a guarantee of payment.

Payment Details

Consultations

All consultation fees must be paid when you come in for the consultation.

Surgical Procedures

GastroHealth will provide a full quote for any surgical procedure detailing when payment/s would need to be made.

Gap Payments/Out-Of-Pocket Expenses

We generally require gap payments and out-of-pocket expenses to be paid unless other arrangements are made with us.

All payments due must be paid in full two days prior to the date of your procedure.

How do you determine your fees?

GastroHealth fees are determined in conjunction with guidelines set by the Australian Medical Association (AMA), the Medical Benefits Scheme (MBS), Medicare and the Australian Health Service Alliance (AHSA).

Payment Methods

You may pay us via any of the following methods...

  • Cash
  • Cheque
  • VISA or MasterCard (we cannot accept payment by American Express or Diners Club)
  • EFTPOS
  • Electronic Funds Transfer (EFT)

New Patient
Returning Patient
Patient Portal
Patient Forms (PDF Files)
Satisfaction Survey
FAQ